Asked and answered.

The questions advisors and firms ask before a pilot — answered the way the file answers: plainly, with the source named, and honest about the edges.

The file

What is Tenuit?

The file of record for what a financial advisor knows about a household. The custodian holds the numbers; the CRM holds the records; Tenuit holds your judgment — dated, signed notes — and assembles briefs, stories, and answers that cite them, fact by fact. The name is Latin: he or she held.

Is Tenuit a CRM?

No. Tenuit reads your CRM and your calendar, and takes custodian positions by CSV upload — it does not replace them. It replaces the standalone meeting note-taker and the prep documents you assemble by hand. Keep the CRM you run; Tenuit fills the systems column from it so you stop re-typing what it already knows.

Where does the data come from?

Connectors read the systems you already run. Microsoft 365 (email and calendar) and Slack are live; Schwab positions come in by CSV upload. Salesforce and other CRMs are built and not yet open, and Google Workspace is open to test users only. The register on the security page is the list to trust. Connectors read by default; the few things they write are named in the register, and nothing a connector reads is filed as your note.

Does AI write the file?

Every fact drawn from the file carries its citation. Assembly drafts — from your notes and the records it reads — and assembly is never a source. A quote is checked against the source text, not graded by the model. When the file cannot answer, it says so: nobody has asked him — that question is yours.

Whose it is

Who owns the notes?

Both promises hold at once — that is the honest split. The firm keeps the working file: every approved artifact with its review trail, every system record, the working join that keeps briefing whoever holds the relationship next. The advisor keeps her authored notes, with her name on every one; an export she can take with her is planned, a term we will contract on once Tenuit is a legal entity.

What happens when an advisor leaves?

The file still briefs her successor — Eliana’s name included. Her notes carry her name, and an export for her to take them with her is planned. Clients leave when the person who knew them does; the split exists so that what mattered is already in the file when that day comes.

Does client data train models?

No. We do not train or fine-tune any model on client transcripts, notes or artifacts, and Deepgram is called with its model-improvement opt-out set. The security page sets out what exists today and what we intend to contract on.

The pilot and the exit

What does Tenuit cost?

A per-advisor monthly seat for the file, the console, and capture in every mode; a firm tier adds the compliance queue, disclosure controls and retention holds. Priced like what it replaces — your note-taker and the hour before every review. The pricing page has the tiers; the pilot pack has the numbers.

How does a pilot start?

Leave an address in the form below. We write back within a day — a person, not a sequence — with a 20-minute demo on households shaped like yours, the security review pack, and pilot pricing: five advisors, 90 days, full firm features.

What does compliance get?

Every approved client artifact carries a disclosure block and a named approval, and each approved version is archived write-once for six years. A rejection requires a written note. Nothing is deleted today: a CCO can place a retention hold on a household and pull an evidence pack, and a retention schedule your firm sets is planned. RIAs answer to the SEC and the states, and the file’s native shape is the one an examiner asks for: dated, signed, traceable.

Can we get our data out?

Today an approved artifact downloads as its archived document, and a CCO can pull an evidence pack. A full export is planned: advisor notes at any time in a documented format, without vendor approval or fees, and firm data on termination, with escrow held by an independent agent. These are terms we will contract on once Tenuit is a legal entity; the review pack says which are ready.

What certifications do you hold?

There is no SOC 2 report — not Type II, not Type I. We are building the controls; no auditor is engaged and no observation window has started. The review pack says which controls exist today. The security page sets out what exists and what we intend to contract on — and if a promise there is not in your contract, treat it as not made.

A QUESTION NOT ANSWERED HERE IS A GAP IN THE FILE — WRITE TO HELLO@TENUIT.CO AND WE WILL PUT IT ON THE RECORD.

The rest is easier to show than to tell.

Twenty minutes, households shaped like yours, and a brief with your name on it.

See inside the file
REQUEST ACCESS

Put what you know on the record.

Pilots open a few firms at a time. Leave an address and we’ll write back with a working demo on your kind of clients.

No newsletter. No drip campaign. Your address is used to reply and then kept out of everything else — the same way we treat your clients’ data.

WHAT YOU’LL GET BACK

A 20-minute demo on households shaped like yours · the security review pack · pilot pricing for five advisors, 90 days.

THE DEMO ENDS WITH A 0% BRIEF WITH YOUR NAME ON IT.